Fulfillment Policy for Local Pro Connect / A-List Media
1. Overview
A-List Media is committed to providing high-quality marketing services to our clients. This policy outlines our fulfillment process, including our refund, delivery, return, and cancellation terms. Our goal is to be transparent and build trust with our customers by clearly defining our policies. For any questions or concerns, please contact us at [email protected] or call us at 858 300 5004.
2. Services Description
We offer a range of marketing services that include consulting, strategy development, and hands-on implementation tailored to meet your business needs. Each service package includes detailed information about the scope of work, timelines, deliverables, and pricing. We ensure a personalized approach with in-person or scheduled virtual sessions as required. For more information or any questions regarding our services, please contact us before making a purchase.
3. Delivery Policy
- Service Fulfillment: Once your order is confirmed, you will receive a welcome package detailing the next steps within 24-48 hours. Depending on your service plan, our team will schedule the initial consultation, arrange meetings, and provide ongoing updates as we work together on your project.
- Timeline: Service delivery timelines will be outlined during the onboarding process and are dependent on the complexity of the project and client responsiveness. We maintain clear communication to ensure all deliverables are met according to the agreed schedule.
4. Refund Policy
We strive to ensure customer satisfaction; however, due to the nature of our services, we cannot offer refunds on completed work. Refunds may be considered under the following conditions:
- If a service has not commenced within 14 days of purchase, a full refund can be requested.
- Refunds for partially completed services will be evaluated on a case-by-case basis, considering the extent of the work performed.
5. Return Policy
As our services are tailored and personalized, returns do not apply. However, we are committed to quality and will make reasonable adjustments if you are not satisfied with the service provided. Please reach out to us to discuss any concerns you may have.
6. Cancellation Policy
- Subscriptions: Monthly subscriptions can be canceled at any time by contacting us at [email protected]. Cancellations will take effect at the end of the current billing cycle, and no further charges will be applied.
- One-Time Services: For one-time services, cancellations must be requested within 72 hours of purchase for a full refund. Cancellations made after work has commenced are not eligible for refunds.
7. Consumer Data Privacy
We are committed to protecting your privacy and personal information. Our full privacy policy can be viewed [here](insert link to privacy policy), detailing how we collect, use, and safeguard your data. We adhere to all applicable privacy laws and regulations.
8. Contact Information
For any questions or concerns about our fulfillment policy, please contact us:
- Email: [email protected]
- Phone: 858 300 5004
- Address: 600 F St, Ste 3-413, Arcata, CA 95521
9. Security Compliance
We adhere to PCI standards to ensure the secure handling of your payment information. All transactions are processed securely using encrypted methods, and our website uses HTTPS for secure communication. Your payment details are handled safely and are not stored on our servers.
10. Promotional Terms
Any promotional offers or discounts will have clear terms and conditions. Please refer to the specific promotion details for eligibility and expiration dates.